Do you make these 10 employee training mistakes?
According to John Tschohl, president of Service Quality Institute and author of “Achieving Excellence Through Customer Service” a significant amount of the money and time companies spend on training is wasted. “Training that is poorly presented goes in one ear...
Addressing gaps in skills with in-house training
Connect training strategies with the desired business outcomes of your RTO We live in an increasingly evidence-based business world, where records are continuously used to assess business success. For registered training organisations (RTOs) the evidence-based approach affects all aspects of...
Internal Audits
A Systematic Approach to Compliance and Continuous Improvement Changes in the workplace are happening so quickly that they are significantly affecting our strategic planning and operations. There are changes in students’ expectations and needs, competencies required by industry, competitive conditions...
Year-End Achievement Inventory
Before deciding what you should do next year, it’s critical to step back, take a breath, and do your own year-end review. It’s true. As Training and Development professionals, we’re all good at setting our own learning goals and then...
Rethinking Your Performance Management Training
Increase the impact by shifting the emphasis from process to people. Decades of research has shown that, when it comes to driving high performance in organizations, what matters most is open communication, candid feedback, and trust. It is the day-to-day...
Transitions and Teach Out
Updated directions from ASQA The Australian Skills Quality Authority (ASQA) has updated its general directions in relation to transition from superseded and deleted Training Package qualifications and units of competency, and expired accredited courses, as well as describing arrangements to...
Introduction of ‘National Vocational Education and Training (VET) Provider Collection’ From 2014
The Standing Council on Tertiary Education, Skills and Employment (SCOTESE) has agreed to arrangements for the introduction of mandatory ‘Total VET Activity’ data collection and reporting by all registered training organisations (RTOs) to commence from 2014. As a result, registered training organisations must...
Reconsideration of a decision by ASQA and the Administrative Appeals Tribunal
If you are dissatisfied with a decision made by ASQA, you have a number of options: Consider the reasons for the decision, address the outstanding areas of non-compliance and submit a new application. Ask ASQA to reassess its position Ask...
LLN Practitioner Scholarships
LLN Practitioner Scholarships-Now Open- 4th Round The Australian Government is providing scholarships of up to $5250 to individuals to undertake an approved adult Language, Literacy and Numeracy (LLN) practitioner qualification through the LLN Practitioner Scholarship Program. The program is targeted...
Audit Process with ASQA
What is the audit process with ASQA? Planning the auditOnce ASQA conducts a risk assessment and determines an audit is required, the lead auditor will usually contact the provider to advise of the scheduled audit and set an audit date...