Communication Skills for Trainers: Enhancing Engagement and Outcomes
11 February 2025 | 12:30 pm to 2:00 pm
About this webinar
Discover essential communication strategies to create engaging, compliant, and effective training sessions aligned with RTO standards.
In a dynamic training environment, effective communication is more than just a skill—it’s a necessity. Trainers must navigate diverse learning styles, ensure clarity, and foster active engagement while meeting compliance standards. This webinar empowers trainers with tools to enhance communication, improve training outcomes, and align with the latest RTO Standards.
Speaker
Javier Amaro
CEO – Insources Group
Javier is the director and founder of Insources, a privately owned Australian training and consulting organisation. He has more than 18 years experience in the vocational and technical education world and has contributed to the Australian VET sector by designing and delivering more than 500 training programs to training managers, supervisors, facilitators, trainers and assessors
What will you learn
This webinar provides actionable insights into the communication process, body language’s impact on learning, and overcoming barriers to effective communication. Participants will gain tools to align their communication practices with RTO compliance requirements for training engagement. Key topics include:
- Understanding the updated Communication Awareness Model and its practical application in training.
- Identifying and addressing barriers to communication to improve student engagement and satisfaction.
- Strategies to integrate active listening, industry-specific clarity, and inclusive language.
- Tools and templates for creating an action plan to implement a culture of self-assurance and continuous improvement within your RTO.
By the end of the webinar, participants will have a clear framework to improve their communication effectiveness, aligning with the revised standards for RTOs while ensuring student-centric and engaging training environments.
Objective
LEARNING
APPLICATION
Rated 4.9 Starts
The session was incredibly informative and engaging! The content and activities were well-structured, easy to follow and directly applicable to RTOs. Javier and the other presenters were knowledgeable and engaging and the overall experience was very informative and enjoyable!
Miss Connor Boehme
This was a very well organized and well-presented learning session. Javier was great, showed great patience and answered all questions timely and clearly.
Janet McCracken
I really appreciated the resource documentation and how the presenter went through each of those documents and how to utilise them
Zoe Solomon
Very informative
Peter Trikaliotis
Informative, clear discussion which allowed questioning
Rondel Dancer
I found the webinar extremely helpful. Javier did an amazing job answering questions and explaining each step.
Deborah Brodtman
Thank you for the very informative session. I look forward to registering for sessions like this in the near future.
Neil Williams
The resources provided were very practical and are going to be extremely useful as I prepare for my re-registration audit. Thanks for running such a valuable webinar.
Nicole Maloni
Javier is an excellent presenter who knows his subject matter and how to present it so that everyone can understand. Because this particular topic is complex additional time was required. Javier did something that does not happen very often - he asked if participants could stay on longer and he didn't rush through the final points of the session. I have found that every interaction with Insources has been professional, informative and completely relevant to my work. Thank you
Judith Evans
Excellent. Will highly recommend.