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workplace feedbackHow's your company doing? Are employees happy -- really? Many organisations are struggling to develop a culture that's compelling enough to engage and retain their talent.

A 2012 Gallup study of workplaces in 140 countries found 87 percent of workers are emotionally disconnected from their workplaces, ultimately leading them to be less productive. Yet last year Deloitte studied 2,500 organizations in 90 countries and found that only 17 percent of managers believe they have an engaging and compelling employment brand.

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digital literacyIn spite (or perhaps because) of rapid and ongoing technological advances, many individuals today are inadequately prepared to leverage available tools and technologies to communicate and collaborate with their colleagues and external stakeholders. Traditionally, the Digital Divide was about access and cost, but it is becoming an issue of knowledge and use. Given that, it is increasingly important for learning professionals, and particularly trainers and assessors, to directly address the issue of digital literacy.

What constitutes digital literacy?

Digital literacy is comprised of four components. The first three focus on basic knowledge and understanding, as well as organisational and individual applications. The fourth focuses on related skills and the ability to leverage digital technology effectively.

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critical-thinking-sliderAlmost everyone in the business world is familiar with the brainstorming maxim: think outside the box. However, a recent study conducted at the University of Pittsburgh found ideas that were closely related to a problem helped form the most viable solutions.

Using OpenIDEO, a web-based crowdsourced innovation platform used to address a wide range of social and environmental problems like human rights violations and job growth for youth, researchers—recent University of Pittsburgh graduate Joel Chan and his mentor Christian Schunn of Pitt's Learning Research and Development Center, along with Carnegie Mellon University's Steven Dow—challenged participants to come up with solutions for large-scale problems like "How might we inspire and enable communities to take more initiative in making their local environments better?" and "How can technology help people working to uphold human rights in the face of unlawful detention?"

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